The Tragic Smiler Ride Accident at Alton Towers
In the summer of 2015, a horrific accident on the popular Smiler rollercoaster at Alton Towers, a theme park in Staffordshire, England, sent shockwaves across the United Kingdom and beyond. The incident tragically resulted in a young woman losing her leg.
Who Was the Victim?
The individual at the center of this devastating event was Vicky Balch, who was 17 years old at the time of the accident. She was on a date with her boyfriend, Daniel when the Smiler rollercoaster malfunctioned.
What Exactly Happened on the Smiler Ride?
The Smiler is known for its daring loops and inversions, and on June 2, 2015, it experienced a catastrophic failure. The ride had stopped mid-circuit, leaving the carriages suspended vertically. In an attempt to restart the ride, the empty front car of the rollercoaster was sent hurtling at high speed towards the stationary carriages carrying passengers.
The collision was violent and severe. The impact propelled the carriages forward, but tragically, the front car collided with the rear of the stationary car. The force of the crash was so immense that it caused extensive damage and led to severe injuries for those on board.
The Devastating Injuries Sustained
While several passengers were injured, Vicky Balch sustained the most critical injuries. The collision resulted in her right leg being crushed. Despite the efforts of emergency services, surgeons were ultimately forced to amputate her leg below the knee.
Other passengers also suffered injuries, including bruising, whiplash, and superficial wounds, but Vicky's injuries were life-altering.
The Aftermath and Legal Proceedings
Following the accident, Alton Towers, operated by Merlin Entertainments, was immediately closed. An extensive investigation into the cause of the malfunction was launched by the Health and Safety Executive (HSE), the UK's national regulator for work-related health and safety.
The investigation revealed that the accident was caused by human error. Staff had overridden safety control systems on the Smiler ride, believing they had completed all necessary checks after a previous shutdown. This fatal mistake led to the collision.
Merlin Entertainments pleaded guilty to breaching health and safety law. In 2016, the company was fined £5 million (approximately $6.4 million USD at the time) for its role in the incident.
Vicky Balch, through her legal team, pursued a civil lawsuit against Merlin Entertainments. In 2016, she received a substantial undisclosed settlement, which was reported to be in the millions of pounds. This settlement was intended to help cover her ongoing medical needs, rehabilitation, and adapt to life with a prosthetic limb.
Vicky's Journey and Advocacy
Since the accident, Vicky Balch has shown remarkable resilience and strength. She has openly shared her experiences, raising awareness about the importance of theme park safety and the challenges faced by individuals with limb loss.
She has undergone extensive physiotherapy and rehabilitation to learn to walk and live independently with her prosthetic leg. Vicky has also been an advocate for other accident victims and has spoken out about the emotional and physical toll such incidents can take.
In 2019, Vicky participated in the Miss England competition, demonstrating her determination to live her life to the fullest and not be defined by her injury. She has become an inspiring figure for many.
The Smiler ride was eventually reopened after significant safety modifications were made and approved by the HSE.
Frequently Asked Questions (FAQ)
How did Vicky Balch lose her leg?
Vicky Balch lost her leg in a severe collision on the Smiler rollercoaster at Alton Towers in June 2015. The accident occurred when a stationary carriage was struck by a moving one due to a human error in overriding safety systems.
What was the cause of the Smiler accident?
The cause of the Smiler accident was human error. Staff had manually overridden safety control systems on the ride, leading to the catastrophic collision between two carriages.
Was anyone else injured in the accident?
Yes, other passengers on the Smiler ride sustained injuries, including bruising and whiplash. However, Vicky Balch's injuries were the most severe, leading to the amputation of her leg.
What was the outcome for Alton Towers and Merlin Entertainments?
Merlin Entertainments, the operator of Alton Towers, pleaded guilty to breaching health and safety law and was fined £5 million (approximately $6.4 million USD) for its role in the accident.
Has Vicky Balch spoken out about her experience?
Yes, Vicky Balch has been very open about her experience, sharing her journey of recovery and rehabilitation. She has become an advocate for theme park safety and for individuals living with limb loss.

